Deficiency Records for Highview of Northampton

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Updated as of October 01, 2019

This is not the most recent data for Highview of Northampton. For the most recent information, click here.

A list of the most recent deficiencies for Highview of Northampton. The list is based on the information provided by CMS from both standard inspections and from complaints filed by residents.

Deficiency Type of Deficiency Deficiency Date Date Corrected Resulted from a Complaint?
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2019-06-13 2019-08-15 Y
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2019-06-13 2019-08-15 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2019-05-16 2019-06-20 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2018-10-11 2018-10-31 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2018-10-11 2018-10-31 Y
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2018-10-11 2018-10-31 Y
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2018-10-11 2018-10-31 Y
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-10-11 2018-10-31 Y
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit. Health 2018-10-11 2018-10-31 Y
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. Health 2018-10-11 2018-10-31 Y
Provide or get specialized rehabilitative services as required for a resident. Health 2018-10-11 2018-10-31 Y
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2018-08-07 2018-09-15 Y
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. Health 2018-08-07 2018-09-15 Y
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2018-08-07 2018-09-15 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2018-06-07 2018-07-23 N
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. Health 2018-06-07 2018-07-23 N
Provide and implement an infection prevention and control program. Health 2018-06-07 2018-07-23 N
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Fire Safety 2018-06-13 2018-07-02 N
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. Health 2018-06-07 2018-06-28 N
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. Health 2018-06-07 2018-06-28 N
Keep residents' personal and medical records private and confidential. Health 2018-06-07 2018-06-28 N
Develop and implement policies and procedures to prevent abuse, neglect, and theft. Health 2018-06-07 2018-06-28 N
Develop and implement policies and procedures to ensure (1) employees report any suspicion of a crime against any resident, according to timelines; (2) post the notice of employee rights; and (3) prohibit and prevent retaliation for reporting. Health 2018-06-07 2018-06-28 N
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. Health 2018-06-07 2018-06-28 N
Respond appropriately to all alleged violations. Health 2018-06-07 2018-06-28 N
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. Health 2018-06-07 2018-06-28 N
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. Health 2018-06-07 2018-06-28 N
Provide appropriate treatment and care according to orders, resident?s preferences and goals. Health 2018-06-07 2018-06-28 N
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. Health 2018-06-07 2018-06-28 N
Provide safe and appropriate respiratory care for a resident when needed. Health 2018-06-07 2018-06-28 N
Ensure each resident must receive and the facility must provide necessary behavioral health care and services. Health 2018-06-07 2018-06-28 N
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. Health 2018-06-07 2018-06-28 N
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly Health 2018-06-07 2018-06-28 N
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. Health 2018-06-07 2018-06-28 N
Ensure that residents are fully informed and understand their health status, care and treatments. Health 2017-11-10 2017-12-23 Y
1) Hire only people with no legal history of abusing, neglecting or mistreating residents; or 2) report and investigate any acts or reports of abuse, neglect or mistreatment of residents. Health 2017-11-10 2017-12-23 Y
Permit residents to remain in the facility and not be transferred or discharged without adequate reason. Health 2017-09-12 2017-10-25 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2017-09-12 2017-10-25 Y
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2017-04-13 2017-05-28 N
Provide care by qualified persons according to each resident's written plan of care. Health 2017-04-13 2017-05-28 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2017-04-13 2017-05-28 N
Store, cook, and serve food in a safe and clean way. Health 2017-04-13 2017-05-28 N
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2017-04-13 2017-05-28 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2017-03-22 2017-05-06 Y
Ensure services provided by the nursing facility meet professional standards of quality. Health 2017-03-22 2017-05-06 Y
Exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector. Fire Safety 2016-04-05 2016-04-29 N
An approved automatic sprinkler system connected to the fire alarm system. Fire Safety 2016-04-05 2016-04-29 N
Let residents refuse treatment, refuse to take part in an experiment, or formulate advance directives. Health 2016-03-15 2016-04-19 N
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. Health 2016-03-15 2016-04-19 N
Provide housekeeping and maintenance services. Health 2016-03-15 2016-04-19 N
Ensure each resident receives an accurate assessment by a qualified health professional. Health 2016-03-15 2016-04-19 N
Develop a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. Health 2016-03-15 2016-04-19 N
Ensure that residents receive proper treatment and assistive devices to maintain their vision and hearing. Health 2016-03-15 2016-04-19 N
Dispose of garbage and refuse properly. Health 2016-03-15 2016-04-19 N
Keep accurate, complete and organized clinical records on each resident that meet professional standards. Health 2016-03-15 2016-04-19 N
Provide care by qualified persons according to each resident's written plan of care. Health 2016-03-15 2016-04-02 N
Ensure that a nursing home area is free from accident hazards and provide adequate supervision to prevent avoidable accidents. Health 2016-03-15 2016-04-02 N